Privacy Policy

Welcome to the Visit Incredible India Privacy Policy Statement. Visit Incredible India, “”(hereinafter referred to as the “site”/ “platform”/ “we”/ “us”/ “our”/ “company”), is owned, operated or controlled by Smile Tours and Travels Private Limited, a private limited company incorporated under the Companies Act, 1956 having its registered office at C-14, Main Market, Vasant Vihar New Delhi South West Delhi DL 110057 IN.

Visit Incredible India respects the privacy of its guests and takes a supreme concern to protect and preserve the same. This Privacy Policy Statement is intended to inform guests (hereinafter refer to as “guest”/ “you”/ “your”/ “customer” as applicable) how Visit Incredible India collect/ use/ manage/ process/ look after guest’s personal data, including any detail that is provided by the guest while using this website or via any other means (such as over telephone) when you purchase any travel management online or otherwise share your details with us. By continuing to use/ visit this website or use our services, guests agree to accept the practices/ stipulations described/ given in this Privacy Policy Statement by default.

This website “” is not intended for children, and the only case in which Visit Incredible India collect any information relating to children is when guests wish to make booking arrangements for children with them.

Please note that Visit Incredible India Privacy Policy Statement does not apply/ applicable to any third-party site/ supplier/ vendor/ person or any other entity that may be linked to this site/ our services. Hence, it is the sole responsibility of the guest to read this ‘Privacy Policy Statement’ and ‘Terms & Conditions’ carefully before continuing to use this website.

How Do We Gather Guest’s Personal Information?

Visit Incredible India does not collect/ request guest’s Personal Information unless until guest sign up for the newsletter or register as a regular guest to make use of our services or make a booking. However, guests can also visit our site as a Guest User, if they do not want to share their personal data with Visit Incredible India.

The company uses a different medium/ channel to gather guest’s personal information, as stated below:

a) By Means of Direct Interactions:

Visit Incredible India directly gathers the guest’s personal information, who are of legal age. Guests may be asked to share their identity, contact details, and financial data either by filling in forms or by corresponding with us by means of email/ phone/ post or otherwise. This specifically includes the personal data that’s asked to submit when guests:

  1. to make a booking (Classic Tours/ Car Rentals);
  2. attempt to request a quote for the booking;
  3. subscribe to our newsletter or register with our portal;
  4. to give us feedback;
  5. use our online payment
  6. gateway to confirm booking;

b) By Means of Automated Technologies/ interactions/ Cookies

When a guest visits our site, we automatically gather some technical data about the equipment that is used by the guest to reach our site including the equipment’s browsing action and related patterns.

Cookies: Visit Incredible India enables “cookies” to give you a more personalized experience and service whenever you visit our site again. Cookies are small text files that are transferred automatically from our site to your device's browser when you visit our site.

Generally, cookies are of two types, i.e; session cookies and persistent cookies. Our cookies may be session cookies, which are temporary cookies that function only to identify and track guest’s activity within our site. These cookies are deleted immediately when you leave your session or close your browser or persistent cookies, these are the types of cookies that enable the site to remember you and your preferences whenever you visit again. These cookies will stay on your device, in case if you leave your session or close your browser.

Most of the web browsers automatically accept cookies. However, you can also control your device's browser settings to delete/ disable/ notify you when you receive cookies on your device. But, disabling cookies may affect certain functionalities of this website. Therefore, guests are advised to agree our use of cookies to have good experiences with this site.

Note: No personal details are gathered by means of cookies. All information so gathered during this process, is/are anonymous, and exclusive of online actions to the guests.

Types of Guest Information We Gather

Personal information/ data include all such details that can identify an individual. This detail does not include any such information/ data from which an individual’s identity can be removed (anonymous data). The data we collect from guest includes

  1. Identity:It includes all such details that specifically relate to an individual’s identity, including first name, maiden name (if any), last name or similar kinds of the identifier, date of birth, gender, and marital status.
  2. Contact Data:It includes all details that identify how guests may be contacted, including email address and telephone number.
  3. Financial Data:It includes all details that identify guest’s means and methods of payment to confirm their booking status, such as bank account/ payment card details required to make online payments.
  4. Transaction Data: It includes details that relate to the transactions that guest carried out with Visit Incredible India, including information about the payments to and from the guest, and all other information relating to tours/package that guest purchased from Visit Incredible India.
  5. Technical Data: It includes some technical data that is gathered automatically whenever guest visits our website, including your IP (internet protocol) address, login data, browser type/ version, and all other relevant information.
  6. Profile Data:It includes details that Visit Incredible India receives when guest register and create their profile on our website, including your login credentials (username and password), booking, invoice, vouchers, your interests, and preferences.
  7. Marketing and Communications Data: It includes details that indicate your preferences relating to whether or not you are willing to receive marketing from Visit Incredible India. It totally depends on the guest’s preferences and interests.
  8. Special Data: Some active elements have been added to the selected tour/ itinerary that requires a minimum level of fitness. In such case, we may ask guests to submit their fitness certificate, only if required.


Visit Incredible India gather and process guest’s personal information only where it is strictly necessary to do so. By continuing to use this site, guests agree and consent to us to use/process/share guest’s personal information to third-parties, service professionals or to registered vendor/ users, relating to their purchase made on our site. Furthermore, Visit Incredible India will only gather and process Special Data only where we received the guest’s consent to do so. However, guests are also authorized to withdraw their consent at any time only after informing us at

Sharing of Guest Information

Visit Incredible India do not share guest’s personal information/ data/ details with any third-party website/ supplier/ vendor/ person or entity or any other associated third-party person (not associated with us) or social media.

User Information may be subject to partial or full disclosure in order to protect against imminent harm to the rights, property or safety of the Company, its users or the public as required or permitted by law.

Visit Incredible India may Guest information with third-party supplier/ vendor/ person or entity or any other associated third-party person or service provider such as payment gateways in order to facilitate online payments/ transactions to confirm the purchase of booking/ services/ products. Please note that this Privacy Policy Statement is not subjected to the Privacy Policy of those third-party supplier/ vendor/ person or entity or any other associated third-party person or service provider. Visit Incredible India is not to be held responsible for the appropriation of such information by any such third-party supplier/ vendor/ person or entity or any other associated third-party person or service provider, hence it is the sole responsibility of the guest/ user to go through/ read their policies and terms carefully.

Visit Incredible India may share/ transfer Guest information, in case of a legal obligation or to protect our company or ourselves, wherever required especially where responding to a court order required or subpoena is obligatory and/or mandatory. Visit Incredible India may also share Guest Information with the government agencies/ investigatory bodies/ personals under some specific contingencies, only where we as a company legally bound to disclose such information.

Note: Visit Incredible India might also share guest’s shared information/ details if there’s any reasonable cause or doubt that may indicate or lead to investigating any potential fraud.

User Consent

By using “” and/ or providing/ sharing your personal information, guests agree to give their consent to Visit Incredible India for the collection and use of such information/ detail in accordance with this Visit Incredible India Privacy Policy Statement, including but not limited to guest’s consent for sharing their personal information as per this Privacy Policy Statement. Therefore, guests are advised to read this statement carefully before continuing to use our services.

Note: Users specifically agree and consent to us collect/ store/ process/ share guest personal information (only wherever necessary to confirm their booking) related to you with any third-party, service professional or to registered vendors/users as stated in this Privacy Policy Statement.

Accessing/ Updating User’s Information

As a registered user of Visit Incredible India, guest’s can update/ modify/ edit their Personal Information that is included in the profile or can also change their username/ password by logging in and accessing your verified account. Guests can unsubscribe newsletter at any time as per their subscription preferences.

Note: If the guest’s wishing to delete their account, then they are advised to email their Requests at to process/ get information about the same.


Visit Incredible India follow standard security measures; Secure Socket Layer (SSL) to protect Guest’s personal information in against of accidental loss, unauthorized access, unlawful processing, destruction or disclosure under our control. Whenever any User share his/ her credit card details when making a payment, their card details are taken via an https secured payment gateway. Any other personal information that is asked to complete booking procedure will be kept in the private server in encrypted form to prevent any malicious use. Moreover, we will never share Users’ personal details to any other company that’s not associated with us, unless we receive Users’ consent about the same.

Link to third-party Site(s) and Application

In any case, if any part of Visit Incredible India links you to any third-party website, we are not responsible for operating Privacy Policy of those websites. We recommend Guest’ to examine privacy statement posted on those third-party sites to understand their procedures for collecting, using, and disclosing personal information.

Changes or Modifications to this Privacy Policy

Visit Incredible India reserve relevant rights to change/update/add/modify any section of this Policy statement in accordance to company’s sole discretion. The revised Policy is effective immediately when posted on the website, so be sure to visit again. Although, if we introduce any change that particularly affects Users’ rights, then we’ll notify Users’ by appropriate means, i.e; posting on the website/ email. If Users’ wish to continue using the website/services after the effectiveness of such revisions, this will be acknowledged as the User’s acceptance for the revised Policy.

Contact Us

In case of any query or concern or doubt regarding Visit Incredible India Privacy Policy Statement, Rules & Regulation or your dealings with the website “”, then contact us by writing at

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